Privacy policy

Last updated: 23.02.2026

At Mavia, we respect your privacy and are committed to protecting your personal data.

This Privacy Policy explains how we collect, use, and protect your information when you visit maviababy.com.

1. Information We Collect

When you visit or make a purchase, we may collect:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information
  • IP address
  • Device and browser information

2. How We Use Your Information

We use your data to:

  • Process and deliver orders
  • Communicate with you about your order
  • Provide customer support
  • Improve our website
  • Prevent fraud
  • Send marketing emails (only if you opt in)

3. Legal Basis (GDPR)

We process your personal data based on:

  • Contractual necessity (to fulfill your order)
  • Legal obligations
  • Legitimate interests
  • Your consent (for marketing)

4. Sharing Your Information

We share data only when necessary, including with:

  • Payment providers
  • Shipping providers
  • Shopify (our ecommerce platform)
  • Marketing tools (e.g., Meta, Google – if used)

We do not sell your personal data.

5. Data Retention

We retain your personal data only as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.

6. Your Rights (EU Residents)

Under GDPR, you have the right to:

  • Access your personal data
  • Request correction
  • Request deletion
  • Withdraw consent
  • Object to processing
  • File a complaint with a supervisory authority

To exercise your rights, contact us at:
📧 hello@maviababy.com or support@maviababy.com

7. Cookies

We use cookies to:

  • Improve website performance
  • Analyze traffic
  • Enable shopping cart functionality
  • Support marketing efforts

You can manage cookie preferences in your browser settings.

8. Contact

If you have questions about this policy, contact:

Mavia

Registered at KvK Netherlands
Email: hello@maviababy.com